Information We Collect

We may collect personal information that you voluntarily provide when you contact us, place an order, submit an inquiry, or otherwise communicate with Mamais Foods.

Depending on your interaction with our website, the information we collect may include:

• Your name
• Email address
• Phone number
• Billing or delivery information
• Shipping or pickup information
• Information included in your inquiry or message
• Order details and preferences
• Payment information where applicable
• Other information you voluntarily provide

Online orders are processed through a third-party ordering platform linked from the Mamais Foods website.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

Our website uses Google Tag Manager and may use other third-party technologies for website functionality and analytics.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Mamais Foods may collect and use personal information for purposes including:

• Processing and fulfilling online orders
• Responding to inquiries and customer requests
• Providing information about our products and services
• Coordinating order pickup or delivery where applicable
• Communicating with customers about orders
• Processing payments where applicable
• Maintaining customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our products, services, and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Consent

By providing personal information through our website, placing an order, submitting an inquiry, or otherwise providing information to Mamais Foods, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to process an order, respond to an inquiry, or provide requested services.

Disclosure of Personal Information

Mamais Foods does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, process orders, provide requested services, or conduct our business. This may include disclosure to:

• Employees and authorized representatives who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Online ordering and payment service providers
• Delivery providers or other service providers involved in fulfilling an order
• Professional advisors where reasonably necessary
• Government authorities, regulatory bodies, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Online Orders and Third-Party Services

The Mamais Foods website allows customers to place online orders through a third-party ordering platform. Information submitted through that platform may be collected and processed by the third-party provider in accordance with its own privacy policy and terms.

The website also includes a store locator provided through a third-party service.

Mamais Foods may also link to other third-party websites or services, including the website for Sub Express, Google services, social media platforms, or other external resources.

Once you leave the Mamais Foods website and access an external website or service, that website's privacy policy and terms may apply. Mamais Foods is not responsible for the privacy practices, security, content, or policies of third-party websites.

Food Orders and Customer Information

Information associated with an order may include your contact details, order selections, pickup or delivery information, and payment-related information.

This information is used to process and fulfil your order, communicate with you about your purchase, and maintain appropriate business records.

Please avoid submitting unnecessary personal or sensitive information through general website forms or order notes.

Protection of Personal Information

Mamais Foods takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, process and document orders, respond to inquiries, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Mamais Foods holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.
Mamais Foods1055 Park StreetRegina, SK S4N 5H4CanadaPhone: 306-584-7335Email: moc.liamg%40sdoofsiamam
We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

Mamais Foods may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Mamais Foods' website privacy practices, please contact:
Mamais Foods1055 Park StreetRegina, SK S4N 5H4CanadaPhone: 306-584-7335Email: moc.liamg%40sdoofsiamam